Syncro

Syncro logo

Syncro is an integrated business platform designed to help run a profitable Managed Service Provider (MSP) business. It offers a combination of Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and remote access tools in a single platform for one affordable price.

Usability

Features

Support

93% Genius Score

Syncro Facts

Starting Price$129/month
Pricing ModelPer user
Free VersionNo
Free TrialYes

Syncro Pros & Cons

+One solution for all IT management needs.
+All-in-one RMM, PSA & Remote Access with free trial.
+User-friendly interface and 50+ integrations.
-Mobile app needs to be improved.

Syncro Overview

Syncro is an integrated PSA and RMM platform with remote access and a focus on security that accelerates business growth and efficiency.

The roots of Syncro are deeply entrenched in managed services. This background is the driving force behind their development of an all-in-one PSA, RMM, and remote access tool. They’re the foundational pieces of any MSP business. And if they don’t work together seamlessly, to bring maximum efficiency from your workflows, you’re leaving money on the table.

Syncro Features

Syncro is an all-in-one hub for profitable MSP operations with the following features:

  • Fully integrated RMM & PSA
  • Unlimited RMM agents for Windows and Mac devices
  • Free Splashtop license for one-click remote sessions
  • Built-in help desk ticketing system
  • Powerful scripting engine
  • Community script library
  • Client invoicing and billing with automated reconciliation
  • Customer relationship management
  • Contract and SLA management
  • 50+ integrations (Pax8, ITGlue, Domotz, and more)
Syncro features

Pros and Cons of Syncro

Pros

  • Manage your IT business with one solution
  • All-in-one RMM, PSA and Remote Access
  • Transparent per-tech pricing with unlimited endpoints and no contracts!
  • Remotely monitor in real time with instant issues alert
  • Quick and easy onboarding and migration
  • Built-in IT ticketing system and invoicing
  • Powerful bulk scripting engine
  • Automate patch management and remediations
  • User-friendly interface

Con

  • Mobile app improvements needed

Pricing

Core plan at $129/user/month
Team plan at $179/user/month

Syncro pricing

Integrations

Acronis Cyber Protect
Bitdefender GravityZone
CloudRadial
Comet Backups
Domotz
Dropbox Business
Emsisoft Anti-Malware
Flowroute
Google Apps for Work
Huntress
IT Glue
ITMC Lifecycle
MSP360 Managed Backup
Mailchimp
Malwarebytes Endpoint Protection
Microsoft Teams
Mission Control
Narmada

Office 365 Document Management
Password Vault Manager
PayPal
Proofpoint Email Protection
QuickBooks
Quoter
ScalePad
ShipRush
ShipStation
Simplesat
Slack
Splashtop Remote Support
Stripe
Tier2 Tickets
Webroot Business Endpoint Protection
WooCommerce
Worldpay
Xero
Zapier


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