What is Tilores?
Tilores is an API solution designed for data-driven businesses seeking to create a unified view of their customer data across various source systems. It addresses the common challenges faced by organizations dealing with inconsistent, incomplete, or outdated customer information, which can hinder effective planning and reporting.
Key Features
- Unified Customer View: Tilores enables companies to transform scattered and siloed customer data into a comprehensive Customer 360-degree view. This feature allows businesses to sync complete customer profiles back to each department’s source system, thereby enhancing customer service, aligning internal teams, and informing product development strategies.
- Real-Time Fraud Detection: One of the standout capabilities of Tilores is its ability to detect fraud at the point of account creation. By querying a real-time stream of unified customer data, businesses can match new sign-ups against existing customers and identify potential relationships with other account holders. This proactive approach significantly reduces the risk of fraudulent activities.
- Enhanced LLM Performance: Tilores also improves the performance of large language models (LLMs) by utilizing real-time fuzzy search on structured data. This enhancement allows LLMs to retrieve accurate and relevant customer or company data, responding with greater context and precision.
Integration and Usability
The platform supports seamless integration with various source systems through its globally distributed GraphQL API and prebuilt connectors for popular tools like Salesforce, Hubspot, and Snowflake. Before ingestion, all customer data is cleansed, normalized, and enriched to conform to a unified schema. This ensures that businesses can maintain up-to-date records without the burden of extensive engineering resources.
Conclusion
Tilores is an effective solution for organizations looking to unify their customer data while minimizing engineering complexity. By offering real-time data synchronization and robust fraud detection capabilities, it empowers businesses to manage risk effectively and enhance their digital experiences.
Companies that adopt Tilores can expect improved internal reporting and a more agile approach to customer relationship management.
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